General Terms and Conditions / Cancellation Policy

1. Subject-matter of the contract

The following general terms and conditions of business (GTC) shall apply for the sale and dispatch of goods ordered by you as customer through our internet shop at


2. Exclusive validity of these GTC

Only our GTC below shall apply for our services. The Customer's terms and conditions of business shall not apply, even in those cases in which we have not expressly rejected them.


3. Materialisation of a contract

  1. You can place products from our on-line shop in your shopping basket and place a binding order with us for them. You have not submitted a binding order for the purchase of the goods placed in your shopping basket until you have accepted the validity of our General Terms and Conditions by confirming the corresponding field and have sent the order to us by clicking the order button "Purchase now". Until the order is submitted, you can view and change your order information at any time.
  2. After submitting your order by e-mail or via our web site, you will consequently receive an order confirmation from us by e-mail to confirm that we have received your order (confirmation of receipt). The contract between us and yourself will not materialise simply as a result of you having placed an order with us, or by us having received your order either. A contract shall only materialise after we have accepted your order.
  3. We shall accept your order within 7 days at the latest by sending you a separate confirmation letter by e-mail or acceptance will be implied by supplying the ordered goods.
  4. The minimum order value will be 10.00 €.


4. Delivery

  1. Goods shall be delivered at our risk by being sent ex stores to the delivery address notified by the customer.
  2. We shall only supply our goods to customers within the European Union as well as to Liechtenstein, Monaco, San Marino, Vatican and to Switzerland.
  3. As a rule goods will be supplied within 5 days and no later than 14 days from order acceptance. We shall endeavour to supply the ordered goods by the requested date. If we are unable to supply goods on time, we shall notify you as soon as possible.
  4. We shall reserve the right to deliver part of an order unless we can see that it is unacceptable for you. You will not incur any additional charges as a result of this.


5. Reservation of title

We shall reserve the title to the sold goods until the purchase price for the goods has been paid in full.


6. Payment and shipping costs

  1. All quoted prices shall include the rate of value added tax in force at that time but shall not include shipping costs (These shall be shown separately in the shopping basket).
  2. The purchase price shall be payable when the goods are delivered.
  3. You may make payment as follows
  4. - For destinations within Germany and to Austria: by cash on delivery, PayPal or credit card
    - For all other destinations outside Germany: by PayPal or credit card
  5. You nay request notification of the current shipping costs for all goods. In addition to this they will also be shown separately before you place your order in the shopping basket. We shall notify you separately if, in a specific case, higher shipping costs are incurred for bulkier consignments.
  6. In the event of cancellation (paragraph 10) you must bear the actual costs of the return shipment.
  7. Export restrictions and import duties may apply if goods are imported into individual countries outside Germany (E.g. Switzerland). These shall be for the customer's account. These shall differ by customs zone. The customer shall be responsible for paying the necessary customs duties and fees on time.


7. Offsetting

You may only offset those claims which have been declared final and absolute in a court of law, or which are not contested by us against our accounts. You shall only be entitled to a right of retention on account of claims based upon the same order.


8. Default

If you are in default with making payments, interest shall be charged on the outstanding amount in accordance with statutory regulations amounting to 5 or in commercial transactions with registered traders 8 percentage points above base rate. You shall reserve the right to prove that we have not suffered any loss or that we have suffered a loss from late payment less than that above.


9. Warranty and liability

  1. The warranty shall be determined by the statutory regulations in §§ 437 ff. of the German Civil Code (BGB) provided that nothing has been regulated otherwise below.
  2. If the customer is a trader within the meaning of Section 14 of the German Civil Code [BGB] or if used goods are sold, the period cover by warranty shall be 1 year from delivery of the goods. In other cases the statutory warranty period of 2 years from the delivery of the thing shall apply.
  3. If a defect comes to light on the purchased thing within the warranty period, we may initially choose - and to this extent deviating from the legal provision - whether we wish to carry out a repair or supply a replacement. If the attempt to rectify the defect or replacement is unsuccessful twice, you shall consequently have the option of rescinding the purchase contract or demand a reduction in the purchase price. Your other claims over and above this shall not be affected as a result.
  4. Please send notice of defects and any complaints by e-mail to
  5. We shall be liable for personal injury (Death personal injury or physical harm) in accordance with statutory regulations at all times.
  6. In the event that we are guilty of intent or gross negligence in our conduct we shall be liable in accordance with statutory regulations for property damage or pecuniary loss not incurred by the purchase thing itself. In cases of ordinary negligence we shall only be liable for property damage and pecuniary loss if we have been in breach of important contractual duties (cardinal duties). Given this, liability shall be limited to typical contractual damages which are foreseeable. In such a case liability will not be admitted for indirect or consequential damages which are not typical for the contract.
  7. In so far we will not admit any liability or in which our liability is limited, this shall also apply for the liability of assistants and other persons whose conduct may be attributed to us.
  8. Compulsory statutory liability regulations, in particular liability when furnishing a guarantee of quality, concealment of a defect with intent to deceive, as well as liability under the German Product Liability shall not be affected by the above regulations.


10. Cancellation Policy

Consumers are entitled to a right to cancellation in accordance with the following, whereby a consumer is any natural person, who enters into a legal transaction for purposes that cannot be predominantly attributed to their self-employed occupational activity:

Right of revocation

You have the right to cancel this contract within fourteen (14) days without giving any reasons.

The deadline for cancellation is fourteen (14) days from the day you or a third party designated by you, who is not the carrier, took possession of the goods (in the case of a contract for multiple articles: the last article).

In order to exercise your right of cancellation, you must notify us

Lautenbach Racing Products GmbH 
Hanfwiesenstrasse 37
73614 Schorndorf 


by providing a clear explanation of your decision to cancel this contract (e.g. a letter by mail, a fax or an e-mail). You may use the model cancellation form, although it is not required.

You may fill out and electronically forward the model cancellation form or another clear explanation. If you make use of this option, we will send you an immediate confirmation that we have received your cancellation (e.g. by e-mail).

Sending notification that you are exercising your right of cancellation before the cancellation deadline expires is sufficient to meet the cancellation deadline.

Consequences of Cancellation

If you cancel this contract, we must refund to you immediately, and no later than within fourteen (14) days from the day we received the notification of your cancellation of the contract, all payments we received from you, including delivery costs (with the exception of additional costs incurred because you selected a type of delivery different from the lowest-cost, standard delivery offered by us). We will use the same method of payment for this refund that you used for the original transaction, unless something else was expressly agreed with you, but by no means will you be charged any fee on account of this refund.

We can refuse the refund until the goods have been returned to us or until you have provided proof that you shipped the goods back, whichever is earliest.

You must ship the goods back, or hand them over to us, immediately, or in any case no later than within fourteen (14) days from the day you notify us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day time limit expires.

You shall bear the actual costs of returning the goods.

You must pay for any loss in value of the goods only if this loss in value can be attributed to their unnecessary handling for the purpose of verifying their nature, characteristics and functionality.

End of Cancellation Policy

The right to cancellation does not exist for, and you may not cancel the following types of contracts:

  • Contracts for the delivery of goods that are not prefabricated, and for the manufacture of which an individual selection or determination by the consumer is essential, or that are clearly tailored to meet the personal needs of the consumer,

The right to cancellation can expire prematurely, and you may no longer cancel the contract in the following cases:

  • Contracts for the delivery of goods if subsequent to delivery such goods were inseparably mixed with other goods because of their nature,
  • Contracts for the delivery of audio or video recordings, or computer software in a sealed package, if the seal was removed subsequent to delivery,
  • Contracts for the delivery of newspapers, periodicals or magazines except for subscription contracts.


11. Data Protection

We shall collect, process and use the data supplied by you in accordance with the statutory regulations, in particular the German Federal Data Protection Act and the German Tele Media Act. Your personal data shall be saved by us electronically and it will only be used for the purposes of handling the contract. The data will only be used for other purposes (E.g. sending off product information, newsletters) in those cases in which you have granted your consent for this. You may withdraw such consent at any time. Please find further information about this in our data protection statement.


12. Final Provisions

  1. If the customer is a registered trader or a corporate body established under public law, the place of jurisdiction for all disputes arising from this contract shall be Stuttgart.
  2. The conclusion and handling of all contracts shall be subject to German law with the exception of the UN law on sales. If, and provided that, the law of the country in which the customer is situate includes compulsory statutory provisions granting him further protection, these provisions shall also apply.


Appendix: Statutory notes about the disposal of packing, batteries and appliances

1. Notes about the return of packing

We are obliged by law to take back packing and packaging. In order to comply with our obligation to take them back in accordance with Section § 6 of the German Packaging Regulations, we have joined the collection system operated by Vfw GmbH, 50858 Cologne. This basically means for you that you may dispose of all packaging you receive from us via the waste paper collection service, a waste paper container or at your local recycling centre. Further information is available from the web site of Vfw GmbH at

2. Note about the disposal of old batterie

Used batteries and accumulators must not be thrown out together with domestic waste. Since 1998 the law states that everyone shall have to dispose of batteries and accumulators either through the trade or to specially set-up collection points. The trade and manufacturers are obliged to take back these batteries and dispose of them properly or to dispose of them as hazardous waste (statutory obligation to take them back). You may return batteries and accumulators to us or send them back by post in a post-paid envelope to the address stated below. Batteries containing hazardous substances are marked with a symbol.

3. Note about the disposal of old equipment

In accordance with Section 9 of the German Electrical and Electronic Appliances Act [ElektroG], it is forbidden to dispose of electrical and electronic appliances together with household waste). Our goods do not belong with household waste. Therefore please dispose of appliances and electronic sub-assembles at the relevant local waste collection point. This is the only environmentally-friendly method of disposal. All our appliances and sub-assemblies which have to be disposed of separately in accordance with the ElektroG are marked with a symbol.

Lautenbach Racing Products GmbH
Hanfwiesenstraße 15
73614 Schorndorf

Telefon: +49(0)7181-4098-0
Fax: +49(0)7181-4098-9200

Ust.-ID-Nr.: DE 316724880
HRB 764632, Amtsgericht Stuttgart
WEEE-Reg.-Nr.: DE 77453041

Schorndorf in the August 2016